Second Payment Reminder Email

Original Message

I sent you a reminder last week and still haven't been paid. Please pay the invoice.

Professional Version

Dear [Client Name],

I'm following up on my previous message regarding Invoice [#number] for [amount], which was due on [date].

This is now [X] days overdue. I'd appreciate confirmation of payment or an update on the expected payment date by [specific date].

If there's an issue with the invoice or you need any additional information, please let me know and I'll address it promptly.

Invoice details:
- Invoice number: [#]
- Amount due: [amount]
- Original due date: [date]

Thank you for your prompt attention to this.

Best regards,
[Your Name]

Polite Version

Hi [Name],

I hope you're well. I wanted to follow up again on Invoice [#number] for [amount], which has been outstanding since [date].

I know things can get busy — I just want to make sure this hasn't slipped through the cracks. Could you let me know when I can expect payment, or flag any issues if there are any?

Really appreciate your help on this.

Kind regards,
[Your Name]

Firm Version

Dear [Client Name],

This is a second reminder that Invoice [#number] for [amount] remains unpaid as of today, [X] days past the due date of [date].

Please arrange payment by [date] or contact me immediately if there is a dispute.

Regards,
[Your Name]

When to Use This Template

• When your first payment reminder went unanswered after 5–7 business days
• When an invoice is now 14+ days overdue
• Before escalating to a final demand or formal collections process

Common Mistakes to Avoid